Refund policy

We do not accept provide returns, refunds or exchanges at this time. If you wish to cancel your order, please let me know as soon as possible as we can only cancel before your order is shipped out!

If your package is missing items, or damaged upon arrival please let me know!

If you have any problems or concerns with your order, please email us at shop.xpori@gmail.com. Please include your order number along with photos/videos if possible.

Please note that untracked orders are not eligible for replacements or refunds. Again, please upgrade to tracked shipping for more order security!