Shipping policy
PROCESSING TIMES
Please allow 1-5 business days for order processing! I will always try to ship them out as soon as possible~
ESTIMATED DELIVERY TIMES
USA: 3-10 business days
INTL: 2 weeks- 2 months
FREE SHIPPING
Free tracked shipping on orders $40+ within the US
Free tracked shipping on orders $110+ international
SHIPPING OPTIONS
1. UNTRACKED (FLAT ITEMS ONLY)
2. TRACKED (USPS FIRST CLASS)
UNTRACKED SHIPPING
- USA: $1 USD
- International: $2 USD
- Only available for flat items (stickers, small prints, etc.)
- we will not refund or replace lost untracked mail! please upgrade to tracked shipping for larger orders!
TRACKED SHIPPING:
- USA: starts at ~$4 USD
- International: starts at ~$14 USD
- automatically applies to orders with at least one non-flat item (keychains, enamel pins, large prints, etc.)
- we highly recommend choosing tracked shipping for larger flat only orders!
ORDER IS 'DELIVERED' BUT YOU HAVEN'T RECEIVED IT
Once a package is shipped off, the delivery process is completely out of our control. If your package is marked as delivered, please wait a few more days, check with your neighbors and housemates and/or contact your local postal office!
If you have any other concerns or questions, please don't hesitate to email us at shop.xpori@gmail.com
We are not responsible for any import taxes due applicable to your country or yourself. Purchasing from us means you acknowledge that it is your responsibility to pay for them!